Who should I contact if I think gambling is becoming a problem?

You can reach gmm57's 24/7 Myanmar-language Live Chat at any time, or email support@gmm57.com. Our support team will handle your situation with care and keep your information confidential.

🛡️ 21+ Only · Stay in Control

gmm57 and Responsible Gaming —
Enjoy gaming safely

Gaming is a form of entertainment, not a way to earn income. At gmm57, we provide every player with tools, guidance and support services to help them stay in control.

Gaming should be fun

At gmm57, a player's wellbeing always comes before the gaming experience. Online gaming is simply a fun form of entertainment — it should never be seen as a way to supplement your daily income.

Every player should play within their budget and avoid chasing losses. Avoid making gambling decisions when you are tired, feeling down, or after drinking alcohol.

You can reach us for help at any time via 24/7 Myanmar-language Live Chat or by emailing [email protected]. If you feel that gaming is becoming a problem, contact us right away rather than keeping it to yourself — we are here for you.

Tools that protect you

Deposit Limits

You can set your own maximum deposit amount on a daily, weekly or monthly basis. If you want to raise the limit, a waiting period must pass before it takes effect — this is a way to give yourself time to think it through.

Session Time Limits

You can set how many hours you play each day. When the time is up, a notification will appear letting you know your session has ended, and you can decide whether to continue.

Time-Out

You can take a temporary break from gaming by choosing your own duration. During a Time-Out period, you cannot log in, play, or make deposits.

Self-Exclusion

If you want to stop gaming for a longer period, you can activate a Self-Exclusion with a set duration. Once activated, it cannot be cancelled until the period ends — think it through carefully before proceeding.

Gaming History Review

You can check your gaming history and deposit/withdrawal records in your account at any time. Having a clear view of your spending helps you make better decisions.

24/7 Myanmar-Language Support

If you feel distressed because of gambling, contact us immediately via Live Chat or email [email protected]. Our team is ready to help you in Myanmar language.

Age 21+ Policy

21+

Gambling at gmm57 is for players aged 21 and above only. Date of birth is required when creating an account. Providing false information may result in account suspension. Parents and guardians are responsible for keeping children away from gambling.

You can protect young people in your home from online gambling by installing parental control software. Ask your parents or a technical service provider for more information about such software.

Warning signs of a gambling problem

If one or more of the following applies to you, it may be time to take a closer look at your gambling habits.

Signs to watch out for

Spending beyond your budget — finding it hard to stop
Chasing losses and increasing the amount you bet
Hiding your gambling from family or friends, feeling guilty
Gambling is affecting your sleep, energy, work, or studies
Borrowing money to gamble or putting off other expenses
Unable to stay away from gambling and returning for various reasons

If this sounds familiar, know that help is available regardless of how long it has been going on. Reach out openly through [email protected] — our support team will handle your case with care.

How to set limits

gmm57's self-exclusion and responsible gaming tools can be activated in just 4 simple steps from within your account.

Log in to gmm57

Go to the "Responsible Gaming" section

Find the "Responsible Gaming" section in your account settings — all tools are collected there.

Choose the tool you need

You can choose from deposit limits, session time limits, Time-Out, or Self-Exclusion.

Confirm

Enter the amount or duration, double-check to avoid mistakes, and save. The limit will take effect immediately.

If you have any trouble, contact us via Live Chat or [email protected] — we're here 24/7.

Healthy gambling habits

Set a budget in advance

Before you play, decide how much you are willing to lose and stop immediately once you reach that amount.

Never forget — it's entertainment only

Gambling is not a source of income — think of it as planned entertainment.

Limit your playing time

Set a fixed time to play each day instead of playing for hours, and stop as soon as that time is up.

Don't play when you're emotionally drained

Avoid making gambling decisions when you are sad, angry, or stressed.

Want to play safely and have fun?

Set your limits and enjoy gmm57's games as a responsible player.

Responsible Gaming FAQ

Self-Exclusion is a way to voluntarily block your account from playing for a set period. During that time, no deposits can be made and all gaming activity stops. It cannot be cancelled until the period ends — it is a firm way to protect yourself.

If you want to raise your limit (increase the amount), a waiting period must pass before it takes effect — this gives you time to think it over before the change is applied. Lowering your limit (reducing the amount) takes effect immediately.

You can reach gmm57's 24/7 Myanmar-language Live Chat at any time, or email [email protected]. Our support team will handle your situation with care and keep your information confidential.

When the Time-Out period ends, you will need to contact our support team to reopen your account — it will not reopen automatically. This gives you extra time to carefully reconsider your decision.

Keep your gmm57 account logged out when not in use and lock your device. Use your device's Parental Control features or set a password to restrict access for children. If we become aware that anyone under 21 is playing, we will close that account immediately.

If a friend or family member is having problems because of gambling, approach the situation with understanding and speak openly with them. Help them if they ask for tools to set limits. You can also contact gmm57's support team directly as a third party to request Self-Exclusion for their account.

gmm57 and Responsible Gaming — Enjoy gaming safely